Home charging continues to offer convenience for electric vehicle (EV) owners, but new data suggests declining satisfaction across key segments. According to J.D. Power's 2025 US Electric Vehicle Experience (EVX) Home Charging Study, satisfaction … [Read more...]
New EV expert certification program
RockED has announced a partnership with J.D. Power to launch the J.D. Power EV Expert Certification Program. This program aims to enhance EV sales and service by providing dealership staff with data-driven insights and comprehensive EV training … [Read more...]
New study shows improvements in public EV chargers
The public electric vehicle (EV) charging network has often been blamed for the slower-than-expected adoption of EVs in the United States. However, this year, there's encouraging news: overall satisfaction with public EV charging has improved for … [Read more...]
EV brands should improve mobile app connectivity to meet user needs, finds new report
Usage of auto manufacturers’ mobile apps continues to increase as 90% of electric vehicle (EV) owners say they use these apps, up from 88% in 2023 and 81% in 2022, according to the J.D. Power 2024 U.S. OEM EV App Report. A notable 67% of EV owners … [Read more...]