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Setting a record in automotive quality

By Michelle Froese | September 10, 2024

Lear Corporation, a global automotive technology provider in seating and E-systems, recently collected eight top-three finishes — more than twice as many as the next closest competitor — in the J.D. Power 2024 U.S. Seat Quality and Satisfaction Study.

Lear was also the only company to sweep one of the study’s seven vehicle segments, taking first, second, and third place in the Premium Car category.

The comprehensive industry analysis conducted by J.D. Power highlights Lear’s commitment to delivering world-class quality and operational excellence to its global customers.

Other Lear achievements in the report include:

  • The best in-segment score across any category — 3.8 in the Premium Car classification
  • Placing in the top three in five of the study’s seven segments — more than any competitor
  • Capturing four of the available six top-three finishes across the two Premium segments (Car and SUV)

“These results demonstrate our commitment to investing in operational excellence, vertical integration and innovative technologies,” said Frank Orsini, executive VP and president, Seating. “At Lear, we are constantly pushing ourselves to reimagine the future of seating in the automotive industry with products such as our ComfortFlex by Lear modular designs and ComfortMax Seat by Lear™ technology. Our team looks forward to continuing to exceed the expectations of our customers by delivering best-in-class comfort, design and quality.”

The 2024 US Seat Quality and Satisfaction Study is based on responses from 99,144 purchasers and lessees of new 2024model-year vehicles who were surveyed after 90 days of ownership. The study was fielded from July 2023 through May 2024.

Learn more about the study here.

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Filed Under: Technology News
Tagged With: learcorporation
 

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