Emporia is launching a new program aimed at helping customers with the installation of Level 2 EV chargers at home. This program aims to alleviate the stress and hassle often associated with the installation process by providing customers with a seamless and convenient experience.
Installation of smart home energy management add-ons has tremendous appeal but can create a host of new issues, particularly with EV chargers. Many homes simply weren’t built with a Level 2 charger in mind.
To ensure a home’s limitations are assessed in advance of an EV purchase requires extensive research, contacting multiple companies, collecting bids, and ensuring the quality and trustworthiness of the selected installer. Emporia aims to simplify this process and ensure a smooth installation experience for its customers.
“We believe that the installation experience is an essential part of the overall customer journey,” said Shawn McLaughlin, CEO of Emporia. “By partnering with the best installers in the industry, we aim to provide our customers with peace of mind, competitive pricing, and an excellent customer experience from start to finish.”
The six guiding principles of this new launch include:
- Ease and convenience of the installation process
- Fast installation times to minimize disruptions
- Transparent pricing and education on factors impacting costs
- Guarantee on the quality and consistency of workmanship
- Dedicated support team to assist customers throughout the process
- Access to technology providing customers with the necessary information for installation
As part of the new program, Emporia has partnered with multiple installers across the country, including HelloTech, OnTech, Kopperfield, and Treehouse. These installers have been carefully selected to provide customers with the highest quality workmanship, transparent pricing, and fast installation times. Emporia and its partners will handle all aspects of the installation, including permitting and inspection, to ensure a worry-free experience for customers.
Filed Under: Charging, Technology News