EVgo Inc., one of the nation’s largest public fast-charging networks for electric vehicles (EVs), announced that more than 50 EV models are eligible for its seamless Autocharge+ feature.
Once enrolled, Autocharge+ showcases a best-in-class customer experience for EV drivers by eliminating the need to open an app, swipe a credit card, or tap an EVgo program (RFID) card to initiate a fast charging session on the EVgo network.
Since its launch in September 2022, Autocharge+ has steadily grown across the EVgo network — in 2023 alone, the percentage of charging sessions initiated using Autocharge+ nearly doubled, reaching approximately 17% of all charging sessions initiated in the fourth quarter.
Most EVs with CCS connectors support this feature as well as Tesla models that are compatible with the CCS Combo 1 Adapter. Additionally, EVgo plans to support Autocharge+ through its integrated NACS connectors once implemented across the network.
“The key to achieving widespread EV adoption in the US is giving EV drivers a convenient, streamlined charging experience, and Autocharge+ does just that,” said Stacey Stewart, SVP of Charging at EVgo. “Through our collaboration with automakers and ongoing interoperability testing with new and existing EV models, EVgo continues to enhance the customer experience across the network for everyone – no matter which EV model they choose to drive.”
Autocharge+ contributes to EVgo’s “One & Done” success rate, a measure of a driver’s ability to successfully initiate a charging session on their first attempt, by combining payment and session initiation methods into one simple step: plugging in.
In addition to the testing and diagnostic work performed at the EVgo Innovation Lab and other efforts included in EVgo’s ReNew program, Autocharge+ contributed to the company’s achievements in increasing the One & Done success rate by six percentage points over the course of 2023.
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Filed Under: Charging, Technology News